{"xsrfToken":"3487b70d26eddd1619ed481447edf211118ae540_lout","branding":{"id":"1","key":"cs","name":"Customer Support","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/1/1","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#999999","headerLinkHoverBGColor":"#999999","headerBadgeColor":"#999999"}},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"1","key":"cs","projectId":10012,"serviceDeskId":1,"name":"Customer Support","description":"<p>Welcome to the Keevo Support Center!</p>\n<p>If you need any help, first check out our list of support articles. If you can't find your answer there, raise a request and one of our agents will be with you shortly.</p>\n<p>Our dedicated support team is available to assist you Monday - Friday, 8 AM - 4 PM Pacific Standard Time.</p>","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":false,"reqTypes":[{"id":"18","name":"\"Device not Connected\" on Keevo Link","descriptionHtml":"","callToAction":"\"Device not Connected\" on Keevo Link","introHtml":"<p>Wallet is connected but getting \"device not connected\" message</p>","icon":10467,"iconUrl":"https://keevowallet.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10467","groups":[1],"key":""},{"id":"2","name":"Ask a question","descriptionHtml":"<p>Please check our FAQ before submitting your request: <a href=\"https://www.keevowallet.com/pages/faqs\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://www.keevowallet.com/pages/faqs</a></p>","callToAction":"Ask a question","introHtml":"<p>Have a question? Submit it here.</p>","icon":10550,"iconUrl":"https://keevowallet.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[1],"key":""},{"id":"16","name":"Report a problem","descriptionHtml":"","callToAction":"Report a problem","introHtml":"<p>Report an issue you're having</p>","icon":10551,"iconUrl":"https://keevowallet.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10551","groups":[1],"key":""},{"id":"15","name":"Request a refund","descriptionHtml":"<p>Submit a refund request</p>","callToAction":"Request a refund","introHtml":"<p>Submit a refund request</p>","icon":10533,"iconUrl":"https://keevowallet.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10533","groups":[1],"key":""},{"id":"1","name":"Submit a token request","descriptionHtml":"<p>Check to see if we support your token here: <a href=\"https://docs.google.com/spreadsheets/d/19uBBqtn9Ajb2zKaJ5M3WwdDaXyFn8IUpkJeeHpmGp2s/edit#gid=0\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://docs.google.com/spreadsheets/d/19uBBqtn9Ajb2zKaJ5M3WwdDaXyFn8IUpkJeeHpmGp2s/edit#gid=0</a></p>\n<p>Submit your request here: <a href=\"https://docs.google.com/forms/d/e/1FAIpQLSdR-TUWx1OC_2jlRQKNubm5tsJQ2ZZtCGYiU0cDnVLO80F5NQ/viewform?usp=sf_link\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://docs.google.com/forms/d/e/1FAIpQLSdR-TUWx1OC_2jlRQKNubm5tsJQ2ZZtCGYiU0cDnVLO80F5NQ/viewform?usp=sf_link</a>.</p>","callToAction":"Submit a token request","introHtml":"<p>Submit a token request</p>","icon":10541,"iconUrl":"https://keevowallet.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[1],"key":""},{"id":"3","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10528,"iconUrl":"https://keevowallet.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10528","groups":[],"key":""},{"id":"17","name":"Get developer support","descriptionHtml":"","callToAction":"Get developer support","introHtml":"<p>Use this request type to escalate customer issues to developers.</p>","icon":10466,"iconUrl":"https://keevowallet.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10466","groups":[],"key":""},{"id":"13","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Report an issue you're having</p>","icon":10476,"iconUrl":"https://keevowallet.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10476","groups":[],"key":""},{"id":"19","name":"Subscription Service Request","descriptionHtml":"","callToAction":"Subscription Service Request","introHtml":"<p>User wants to purchase, change, or cancel one of their subscription services</p>","icon":10511,"iconUrl":"https://keevowallet.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","groups":[],"key":""},{"id":"14","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":10536,"iconUrl":"https://keevowallet.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[],"key":""}],"reqGroups":[{"id":1,"name":"General"}],"orderMapping":{"1":[18,16,15,1,2]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"1f9764d5-c036-3879-bfdc-3f2a939576d7","appLinkName":"System Confluence","appLinkUrl":"https://keevowallet.atlassian.net/wiki","spaceKey":"CS","spaceName":"Customer Support","spaceUrl":"https://keevowallet.atlassian.net/wiki/spaces/CS","isServer":false},"labels":[],"projectKey":"CS","serviceDeskId":1,"kbLinkDomainURLs":["https://keevowallet.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"CS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2NzU3YTYxNC1jOWVjLTRmMGUtOTg2NC0xYmIxZDBiYTA3YWQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDEyIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzY3MjAyNTEsIm5iZiI6MTczNjcxOTA1MX0.oxFw5EwPU-YrSxqt08w_9bbWTD3NNQDkrmMpNON5Xqs","targetCollection":"upload-project-10012","endpointUrl":"https://api.media.atlassian.com","clientId":"6757a614-c9ec-4f0e-9864-1bb1d0ba07ad","tokenDurationInMins":20}},"sharedPortal":{"name":"Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://keevowallet.atlassian.net/wiki","kbLinkDomainURLs":["https://keevowallet.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=keevowallet","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"3487b70d26eddd1619ed481447edf211118ae540_lout","baseUrl":"https://keevowallet.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://keevowallet.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"6757a614-c9ec-4f0e-9864-1bb1d0ba07ad","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"62c3cb9e86774b698d7ee82e0960e8be","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}